Quality control
Every file passes a preparer and a reviewer. Reviewer sign-off is recorded. Corrections you send back are logged against the account and checked on the next cycle — the point is that the same error doesn't reach you twice.
We list exactly what access we need and how we'll receive documents. NDAs signed both ways. [[TOKEN:onboarding_lead_time]]
You review the file and tell us what's wrong with it. We document every correction so it becomes a standing instruction rather than a repeated conversation.
Chart of accounts treatment, query protocol and reporting dates are written down and agreed. This document becomes the reference for anyone who works on your account.
Query lists consolidated rather than drip-fed. A monthly check-in on volume and anything that needs adjusting.
Every file passes a preparer and a reviewer. Reviewer sign-off is recorded. Corrections you send back are logged against the account and checked on the next cycle — the point is that the same error doesn't reach you twice.
[[TOKEN:working_hours]] — with the overlap noted: our working day starts before yours and ends around your mid-afternoon, so overnight turnaround is the default rather than a special arrangement.
A trial job is the fastest way to judge how we operate.